Client Database
Every client gets a profile: company name, contact details, billing info, and a full history of every tour they've booked. Search by name, company, or phone number to pull up any client in seconds.
Know who your top clients are, how often they book, and what types of tours they prefer.
Guest Preferences and Special Requests
Record guest-level details: wine preferences (reds vs. whites, favorite varietals), dietary needs, accessibility requirements, and celebration occasions. This info travels with the booking so drivers know what to expect before the tour starts.
Returning guests don't need to repeat themselves. Their preferences carry forward automatically.
Booking History and Repeat Tracking
See every past booking for a client: dates, routes, drivers, guest counts, invoices, and notes. Spot repeat customers instantly and use their history to tailor future tours.
Links directly to Tour Booking Management so you can create a new tour from an existing client profile in one click.
Group Management
Corporate events, bachelorette parties, family reunions. Group bookings have unique needs: multiple vehicles, split billing, and varying headcounts. Tour Management Made Right lets you manage groups as a single booking with individual guest details underneath.
Track RSVPs, assign guests to vehicles, and share the passenger manifest with drivers.
